Last updated: December 27, 2025
Overview
This Privacy Policy explains how Infographic Generator AI (the "Service", "we", "us") collects, uses, and shares information when you visit our website or use the Service.
Information we collect
- Account information: when you create an account, we collect identifiers needed to sign you in (for example, email address and authentication/session data).
- User content: information you submit to generate graphics, such as prompts, text you paste in, URLs you provide for processing, and optional images you upload as context.
- Generated output: the graphics and related metadata produced by the Service (for example, job status, timestamps, and settings).
- Usage and device data: logs and diagnostic data (for example, page interactions, IP address, browser/device information, and error reports) to operate, secure, and improve the Service.
- Billing information: if you purchase a subscription, payment processing is handled by our payment providers. We receive limited billing-related metadata (for example, plan status) and do not store full payment card details on our servers.
How we use information
We use information to:
- Provide and maintain the Service (including generation jobs).
- Authenticate users and secure accounts.
- Process your inputs to create generated graphics and related outputs.
- Improve performance, reliability, and user experience (including troubleshooting).
- Communicate with you about support and service updates.
- Prevent fraud, abuse, and security incidents.
How we share information
We share information only as needed to operate the Service, comply with law, and protect our rights. This may include:
- Service providers: vendors that help us run the Service (for example, hosting, databases, authentication, storage, and analytics).
- AI and processing providers: depending on your request, your inputs (such as text, URLs, or images) may be sent to third-party providers to generate outputs or extract content.
- Payment processors: for subscription purchases and billing operations.
- Legal and safety: if we believe disclosure is required by law or necessary to protect the Service, users, or the public.
Cookies and similar technologies
We use cookies and similar technologies for core functionality, security, and to understand usage. See our Cookie Policy for additional details.
Data retention
We retain information as long as needed to provide the Service and for legitimate business purposes, such as security, compliance, and dispute resolution. You can delete content where the Service provides deletion features; we may retain limited records where required by law or for safety.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Access and updates: you can update certain account details through the Service.
- Deletion: you can delete certain data (such as generation jobs) where the Service provides controls.
- Cookies: you can control cookies via your browser settings.
Depending on your location, you may have additional rights under applicable privacy laws.
Children's privacy
The Service is not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date above when we do.
Contact
For questions about this Privacy Policy or privacy requests, contact us at [email protected].